Get in Touch With Us

Have a question about our reviews, a correction to flag, or simply want to know more about how we research and rate casinos not on GamStop? We want to hear from you. Every message is read by a real member of our editorial team — no automated replies, no ticketing queues.

How to Reach Us

The quickest way to get a response is by email. Send your query directly to info@uknongamstop.org.uk and we aim to reply within one working day, Monday to Friday.

We cover a wide range of topics, so whether your question is straightforward or detailed, don't hesitate to write in full. The more context you give us, the faster and more accurately we can help.

What You Can Contact Us About

Editorial queries: Spotted an outdated bonus figure, an incorrect licence detail, or a payout time that no longer matches what a casino offers? Let us know. Accuracy is central to everything we publish, and reader corrections are taken seriously.
Review requests: If you think a casino deserves a place on our radar and we haven't covered it yet, send us the name and a brief reason why. We can't promise to review every suggestion, but we do evaluate each one.
Responsible gambling concerns: If you or someone you know is struggling with gambling habits, please reach out to BeGambleAware or call the National Gambling Helpline on 0808 8020 133. These services are free, confidential, and available around the clock.
Partnership or advertising enquiries: We consider a limited number of commercial partnerships each year. Any such arrangement is clearly disclosed on our site and never influences our editorial ratings or verdicts.
General feedback: Found the site useful? Think something could be clearer or better structured? We genuinely value that kind of input — it shapes how we improve.

A Note on Response Times

We are a small, focused editorial team. During busy periods, replies may take up to two working days. We do not operate a live chat function, and we are unable to resolve disputes between readers and individual casino operators — for those matters, contact the relevant licensing authority directly.

Thank you for taking the time to get in touch. We read every message and do our best to respond thoughtfully.